The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was impressive, offering a variety of options that truly satisfied my morning cravings.” view full review
Comfy Rooms!
“The room was lovely and had everything I needed, with a cozy bed that ensured a restful night's sleep.” view full review
Great Entertainment!
“The complimentary drinks in the mini bar were a good surprise, enhancing the overall experience.” view full review
Excellent Shower!
“The shower pressure was fantastic, providing a refreshing experience that made starting the day a pleasure.” view full review
General
No smoking on site
Wi-Fi
No parking
No pets allowed
Security
Luggage storage
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Housekeeping
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Room features
Heating
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
81-83 Waterloo Rd, London Se1 8Ud, United Kingdom,
London,
United Kingdom,
Greater London
Map view
street view
81-83 Waterloo Rd, London Se1 8Ud, United Kingdom,
London,
United Kingdom,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
750 m
Museum
The British Museum
2.1
km
Garden
Buckingham Palace
2.2
km
Castle
Tower of London
2.5
km
Harbour
Tower Bridge
2.5
km
Market
Borough Market
1.7
km
Square
Trafalgar Square
1.3
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.0
km
Museum
National Gallery
1.5
km
Gallery
Tate Modern
1.2
km
Church
Westminster Abbey
1.5
km
Opera House
Covent Garden
1.8
km
Church
St Paul's Cathedral
1.9
km
Clive Steps
Churchill War Rooms
1.7
km
Public Building
Houses of Parliament
1.3
km
Park
Sky Garden
2.1
km
Palace
St James's Park
2.1
km
Aquarium
SEA LIFE Centre London Aquarium
930 m
Square
Piccadilly Circus
2.0
km
Museum
Imperial War Museums
1.1
km
Church
Westminster
2.6
km
Bridge
London Bridge
2.1
km
Gallery
National Portrait Gallery
1.6
km
Gallery
Tate Britain
2.3
km
Park
Hyde Park
3.8
km
Museum
London Transport Museum
1.4
km
32 London Bridge St
The View from The Shard
1.9
km
The Shard 32 London Bridge Street
The Shard
2.0
km
Museum
Museum of London
2.4
km
Nearby
Belvedere Road South Bank
Southbank Centre
580 m
Restaurants
Fishcotheque
80 m
79A Waterloo Road
Crust Bros
110 m
113 Waterloo Road
Benugo - Waterloo
280 m
The Balcony Waterloo Station Waterloo Station
Otsumami Japan
130 m
73 Waterloo Road
Waterloo Cafe
290 m
1 Wootton Street SE1 8TG
Upper Crust
130 m
9809 Cab Rd Waterloo Station
Bagel Factory
130 m
Unit 19 Waterloo Station
The Hole in the Wall
190 m
5 Mepham Street
Pure
450 m
Waterloo Road Unit 17
Pret A Manger
330 m
157-168 Blackfriars Road Right next to a Sainsbury's
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
helpful staff
too warm rooms
limited dining options
7.8/10
Very good
Rooms
7.7
Location
8.5
Service
8.3
Dining
7.6
Guest reviews
7.8/10
based on 22 reviews
7.6
7.6/10 based on 4009 reviews
Francis
United States,
April
2024
8.6/10
The hotel exceeded my expectations with its spacious single room, complete with a desk and storage space, all at a very affordable price. The cozy and warm ambiance added a nice touch, making it a lovely stay. However, the noise level from the nearby railway was a drawback.
Rooms
9.0
The single room was surprisingly roomy and well-equipped, perfect for a yoga session, and accessed via a separate door. The price was very affordable.
Service
8.0
The staff was quick, efficient, and accommodating, providing all necessary amenities with a smile. The location was ideal for exploring London.
Location
8.0
The hotel's location couldn't be more perfect, being very convenient and extremely close to Waterloo station. Although noise from the railway was noticeable, it didn't detract from the overall experience.
Dining
9.0
The breakfast was exceptional, offering a delicious cooked-to-order English breakfast as well as fresh organic products. The dining experience was delightful.
Facilities
9.0
The hotel provided all necessary facilities for a comfortable stay, enhancing the overall experience. The value for money was evident.
Ryan
United Kingdom,
March
2024
8.8/10
The hotel was a cozy retreat, perfect for a short stay in the rainy November weather. The rooms were clean, compact, and warm, offering exactly what we needed. The service was top-notch, with quick issue resolution and a welcoming attitude. The location was incredibly convenient, right across from Waterloo Station and within walking distance of many attractions. The dining experience was satisfying, with delicious and filling meals. Overall, a great value for the money.
Rooms
8.0
The rooms were very clean and tidy, with cozy decor, although a bit too warm for my liking.
Service
9.0
The service was helpful and fixed our issue promptly. The staff were friendly and welcoming.
Location
9.0
The hotel's location was super convenient, just across from Waterloo Station, making transportation a breeze.
Dining
9.0
The dining experience was superb, offering delicious and filling meals.
Facilities
9.0
The facilities were well-maintained, providing a comfortable and enjoyable stay.
convenient location
too warm rooms
Godfrey
United Kingdom,
March
2024
7.8/10
The hotel had a unique feature of being so close to the trains that we could easily see the driver and passengers, giving us a fun novelty value. However, it was quite noisy and too hot, making it a bit uncomfortable. The room was also small with limited ventilation, which was a downside.
Rooms
6.0
The room, although unique with its close proximity to the trains, was too hot and noisy. The novelty value was enjoyable for sending pictures to family, but the overall experience was affected.
Service
7.0
The service was a mix - not very helpful in some aspects, but really friendly in other interactions. There was a courteous gesture of being walked to nearby eateries, but some aspects lacked politeness.
Location
9.0
The location was perfect for us, being right across from the exit at Waterloo station, making it very convenient with luggage. It was ideal for both leisure and work purposes.
Dining
9.0
The dining experience was excellent, exceeding expectations for the price paid. The complimentary Thai food was delicious and added great value to our stay.
Facilities
8.0
The hotel's facilities were satisfactory, offering free and sumptuous dining options that contributed to the overall positive experience.
Gerry
United Kingdom,
February
2024
7.0/10
I had a mixed experience at this hotel. On the positive side, the location was incredibly convenient, right by Waterloo Station and close to eateries. The staff were friendly and helpful throughout my stay. However, the noise from passing trains was a real downside, and the dining options left much to be desired.
Rooms
7.0
The room was very small but extremely clean above a pub.
Service
8.0
The staff were very friendly and constantly asked if I needed anything.
Location
9.0
The location was very convenient, literally across the road from Waterloo Station.
Dining
5.0
The dining experience was disappointing and very basic without even carpet on the floor.
Facilities
Great location
Noisy trains
Charles
United Kingdom,
January
2024
7.8/10
The hotel was what I expected for a 3-star rating and the price. The rooms had everything we needed, even after turning off the radiator, and I would definitely go back. The service, despite some issues like loading beer casks for 2 hours or a train being nearby, was overall helpful, with attentive staff doubling up to assist patrons. The location, directly facing Waterloo station, was a great base for exploring Southbank and other tourist attractions, but some basic needs required attention. The dining experience, although I had to attract staff attention to order, was nice in comfortable surroundings. Overall, the hotel provided value for money with unexpected extras like being next to the train station for easy access to tourist attractions.
Rooms
8.0
The rooms had everything we needed, even after turning off the radiator, and I would definitely go back. Overall, it was what I expected for 3 stars and the price.
Service
7.0
The service was helpful, with staff moving us to a 1st floor room and doubling up as waitress for patrons. Some issues like loading beer casks for 2 hours or noise from the nearby train detracted slightly.
Location
9.0
The location directly facing Waterloo station was a great base for exploring Southbank and other tourist attractions. Although easy walking distance from the hotel, some essential needs needed tending to.
Dining
7.0
The dining experience was pleasant in comfortable surroundings. However, I did have to attract the waiting staff's attention to order, which was a bit disappointing but did not spoil the stay.
Facilities
8.0
The facilities offered unexpected extras like being next to the train station for easy access to tourist attractions.
Edward
United Kingdom,
January
2024
7.8/10
The hotel is centrally located with a nice old-world charm downstairs, providing easy access to transportation. The rooms, although clean, were a bit small and noisy due to traffic. The service was top-notch and welcoming. Dining options were varied, but some dishes were not up to par. Overall, a good value for the money with a few drawbacks.
Rooms
7.0
The rooms were clean and immaculate, although on the small side and a bit stuffy in the morning.
Service
9.0
The service was excellent, with staff going above and beyond to assist guests.
Location
8.0
The hotel is conveniently located near railway and tube stations, making it easy to explore the city. Some noise from nearby tracks.
Dining
7.0
The dining options were varied, and the Japanese dishes were particularly good, although some dishes fell short.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Jeffrey
United States,
December
2023
7.8/10
My stay at the hotel was fantastic! The rooms were quiet, comfortable, well-designed, and had the most luxurious shower I've ever experienced for the price. The bed was super comfy, and the bathroom was excellent. Despite staying in January, the room was warm, which was a big plus. The service was top-notch, as they were friendly, welcoming, and even helped me with my bags up and down the stairs. The location was ideal for exploring London on foot, bike, bus, or tube. However, the street noise was quite audible throughout the night, affecting my sleep quality. The dining experience was a mixed bag - some dishes were huge and delicious, while others were not up to par. Overall, a great value for money. The facilities were well-maintained, but the street noise could be a drawback.
Rooms
9.0
The rooms were to a high standard, the beds were very comfy, and the bathroom was excellent.
Service
8.0
The staff were very helpful and had no issues assisting with my bags.
Location
7.0
The location was great, but the street noise was a bit disturbing at night.
Dining
7.0
The dining experience had its ups and downs - some dishes were great, while others were disappointing.
Facilities
8.0
The facilities were well-maintained.
Alasdair
United Kingdom,
November
2023
8.4/10
The hotel is perfectly situated across from Waterloo station, making it convenient with plenty of luggage. The rooms may need some updating and can get a bit stuffy, so requesting a higher floor could help. The service was outstanding, with warm-hearted staff eager to assist and knowledgeable about the drink offerings. The location couldn't be better for accessing attractions or nearby eateries. Dining offered a good variety, especially with vegetarian options, although some days lacked certain fresh items. Overall, a great location with some room for improvement in room comfort and dining variety.
Rooms
7.0
The rooms are looking a bit tired and the temperature was a challenge, needing a fan on throughout the stay.
Service
9.0
The service was exceptional with enthusiastic and helpful staff.
Location
10.0
The location is excellent, right across from Waterloo station, making it ideal for transportation and nearby attractions.
Dining
8.0
The dining experience was good with a variety of options, especially for vegetarians, although some days lacked certain fresh items.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay.
Emily
United States,
November
2023
8.4/10
Staying on the 3rd floor without an elevator was a bit of a challenge, especially with the noise from outside in the early hours, but the room was very clean and in a great location for South Bank and Waterloo. The complimentary drinks selection in the fridge, both alcoholic and non-alcoholic, along with tea, coffee, and hot chocolate, was a nice touch.
Rooms
8.0
The room was clean and comfortable with a variety of complimentary drinks available in the fridge. However, being on the 3rd floor with no elevator was inconvenient, and the noise from outside was disturbing.
Service
9.0
The service was excellent, especially during breakfast. The staff were friendly and welcoming, making the stay enjoyable. The manager stood out as exceptionally kind and accommodating.
Location
10.0
The location was superb, just a stone's throw away from Waterloo station and central to many attractions. It was convenient for transportation and within walking distance of theaters and major landmarks.
Dining
7.0
The dining experience was good overall, but there was a minor issue with an incorrect order. The breakfast was fresh and lovely, although some improvements could be made for a more satisfying experience.
Facilities
8.0
The hotel had sufficient facilities to ensure a comfortable stay, enhancing the overall experience.
Complimentary drinks
Noisy environment
Bert
United Kingdom,
November
2023
7.4/10
I found the hotel to be a mix of good and not-so-good experiences. The rooms were uniquely decorated but suffered from noise due to the nearby railway, impacting my sleep quality. The service was generally friendly, although there were slight delays at reception. The location was fantastic for central London visits, but the noise from the train tracks was a downside. The dining offered excellent choices but some dishes were served cold. Overall, a decent stay with some minor drawbacks.
Rooms
7.0
The rooms had quirky and excellent decoration but were noisy due to proximity to a railway, affecting my sleep quality.
Service
8.0
The staff were friendly and welcoming overall, but there were delays at reception during check-out.
Location
8.0
The location was ideal for my central London meetings, being very close to Waterloo station, although the noise from the nearby train tracks was a bit bothersome.
Dining
7.0
The dining experience offered excellent options, but some dishes arrived cold, which was disappointing.
Facilities
7.0
The facilities were satisfactory during my stay.
Harry
United States,
October
2023
9.0/10
I had a wonderful stay at this hotel! The room was superb with minimal noise and great cleanliness. Being above a pub added some charm, and the narrow steep stairs were manageable with a small overnight case. The room itself was lovely, featuring a big comfy bed and a spacious, clean layout.
Rooms
9.0
The room was lovely, with a big comfy bed and spacious cleanliness.
Service
9.0
The service was exceptional. The staff were very friendly and even helped me carry my case up the steep stairs. They went above and beyond to assist me with any issues, showing great care and support.
Location
10.0
The location is amazing, just a short 15-minute walk from Big Ben and right in front of Waterloo station, making it easy to explore London. Despite being near the Tube, I was pleasantly surprised by how quiet it was. The convenience of being directly across from Waterloo Station was unbeatable.
Dining
8.0
The dining experience was excellent, with gluten-free and vegetarian options available. The only slight downside was the slightly misleading menu description for the pancakes. The food quality was superb overall.
Facilities
9.0
The facilities were top-notch and added to the overall comfort of the stay. Everything was well-maintained and offered a high level of convenience.
Anthony
United Kingdom,
September
2023
7.4/10
The hotel is conveniently located near Waterloo station, making it easy to access various attractions around London. The rooms are spacious and offer a good breakfast selection, although some show signs of wear and tear. The service is mixed, with friendly staff but some issues with housekeeping. Dining options vary in quality, and facilities are generally satisfactory.
Rooms
8.0
The rooms are spacious and offer a good breakfast selection, but some show signs of wear and tear.
Service
7.0
The staff are friendly, but there are some housekeeping issues.
Location
9.0
The hotel is conveniently located near Waterloo station, allowing easy access to various London attractions.
Dining
6.0
Dining options vary in quality.
Facilities
7.0
Facilities are generally satisfactory.
Brian
United Kingdom,
September
2023
8.2/10
The hotel room had everything we needed, including a drinks fridge and biscuits; very cozy and perfect for a short stay in a rainy November. However, the lack of proper air conditioning in the middle of July was a challenge for my sister due to health reasons.
Rooms
8.0
The room was compact and warm, offering all the essentials for our stay.
Service
9.0
The staff sat with us on our first evening, provided great exploring tips, and made us feel truly welcome.
Location
7.0
The hotel is right across from the rear entrance to Waterloo station, making it super convenient for exploring London attractions like the London Eye and Thames boat trips. However, the noise level due to lack of acoustic damping could be bothersome.
Dining
9.0
The dining options were varied and delicious; the breakfast staff were waiting for us despite the awkward entrance.
Facilities
8.0
The hotel offers in-house breakfast and is within walking distance of the London Eye and close to transportation hubs.
William
United Kingdom,
September
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. While the rooms had many of the amenities you would find in an upper-class hotel, it was very cold as the day went on, and being towards a busy street made it impossible to sleep with an open window. Moreover, being at the top of the building without air conditioning made it very hot.
Rooms
6.0
The rooms had many amenities but were affected by temperature issues.
Service
9.0
The staff, especially Elese, were incredibly friendly and helpful, exceeding my expectations.
Location
7.0
The location was very convenient, right outside Waterloo station, but the noise from the train line and narrow surroundings were drawbacks.
Dining
8.0
The dining experience was really good with plenty of choices, although slightly different from the standard.
Facilities
7.0
Keith
United Kingdom,
August
2023
8.2/10
The hotel is situated in central London, near Waterloo Rail Stations, the Festival Hall, South Bank, and the British Film Institute. The rooms, though facing the railway tracks, were well-presented with four windows providing a separated area from the pub. The staff were incredibly friendly and helpful, making the service enjoyable. The dining experience offered a wide range of quality items from modest to full British breakfast. Despite the busy bar area nearby, the location was excellent with double glazing to block out noise. The hotel facilities were satisfying, offering a comfortable stay overall.
Rooms
8.0
The rooms, despite being above the railway tracks, were well presented and nicely separated from the pub area with four windows.
Service
9.0
The staff were all lovely, super friendly, and had a relaxing manner, making the service enjoyable.
Location
7.0
The hotel's location near Waterloo Rail Stations, the Festival Hall, South Bank, and the British Film Institute in central London was a mix of good and bad, but once the double glazing was shut, the noise from the trains was no longer a bother.
Dining
9.0
The dining experience, from modest to full British breakfast, offered an excellent range of quality items that set me up for the day.
Facilities
8.0
The facilities were satisfying, contributing to a comfortable stay.